ABOUT THE SERVICE

With extensive experience in this sector, and a specialised, directly-employed work force, GKR Maintenance and Building Co. Ltd provides a comprehensive 24/7 retail maintenance service. Our commitment to meeting the personal needs of our customers has led to the successful delivery of high quality retail maintenance for several of the UK’s best-known brands in different locations across Wales, the South West, and the West Midlands.

Our comprehensive service includes both reactive and planned maintenance.

In order to ensure the delivery of our high quality reactive retail maintenance, our clients are allocated a dedicated contract manager & director. This, combined with an experienced call centre, the latest in vehicle tracking technology, and a purpose-built, adaptable database, means we are able to tailor a package to suit every client, ensuring a quick response and a first-time fix wherever possible.

Our team of skilled, directly-employed, and highly motivated engineers are based throughout our area of coverage. All carry ID cards, wear our unique company uniform, and are trained to provide high quality maintenance with great efficiency and discretion.

The value we place on close partnership ensures that our clients receive the best service. Therefore, we have developed our management skills, procedures, and workforce to provide a flexible service suitable for long-term partnering contracts.

This service includes:

  • Fully itemized quotes and prepared planned maintenance schemes
  • Oversight of a dedicated team by a trade-specific contract manager
  • Access to a versatile, directly-employed workforce
  • Experience in carrying out projects throughout the UK, including Jersey and Guernsey
  • Surveying staff that appreciate and cater for different budgetary requirements with different cost options

It is by incorporating our years of market experience into our customer-focused procedures that we are able to anticipate the needs of our retail-sector clients, and guarantee the successful delivery of customised planned and reactive maintenance projects.

 

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